- edited (I don't own a smart hub), https://hummy.tv/forum/threads/bt-smart-hub-bridge-modem-mode.9826/. BT customers are complaining of home network issues, Millions offered half price broadband from BT, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, The children left behind in Cuba's exodus, AOC under investigation for Met Gala dress, Canadian grandma helps police snag phone scammer. I think the key is to set it all up with 5ghz turned off then turn on when you are happy sonos is working correctly. I also want to be able to repair and modify the frame. The answer is to split the networks and use 5GHz where speed and reliability are required, but use 2.4GHz where you need to go further from the router, as its range is better. Whilst switching off the Private Address setting on my iPad gave a short lived reconnection, this too failed the next day. 11:46 AM Unless of course it's legacy code carried over from Home Hub 5s, which has this WAN interface on their FTTC hubs. Time will tell if this is a permanent fix but its worked this evening. Having said this it might be the key to using a FTTP Smarthub in modem only mode but I can't get my head around why this would be built into the firmware. The router is now displaying hidden ssid. If your BT broadband home network is playing up, you're not alone. Do I need a WiFi 6E router to use WiFi 6E products? Having a yolk sac that is too large or too small has been associated with pregnancy loss. Millions at risk of hacking from old routers, Street fighting in Bakhmut but Russia not in control, Saving Private Ryan actor Tom Sizemore dies at 61, Alex Murdaugh's legal troubles are far from over, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. How do you turn off wifi? It supports the 802.11b/g/n wireless networking standards, and the WEP and WPA security protocols. 10:38 AM Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions. ), on I have disabled the bt fon and bt wifi to reduce my home network clutter. With the FTTC smart hub in bridge mode, it should behave just like any other DSL bridge modem (like the discontinued Openreach VDSL2 modems). ***Please Subscribe: Youtube have required creators, like me, to have at least 1000 subscribers! If there is a hint then a custom password has been setup. Mode' would briefly pop up top right on the home page before being replaced by 'BT Smart Hub Manager'. Links to user manuals and other documents for BT Hubs for broadband. Can Nigeria's election result be overturned? Guide to the BT Business Smart Hub. Find your model. A spokesman for BT told the BBC only a "very small" number of users have been affected. When prompted enter the Admin password, which you can find written on the pull-out tab on the right-hand side of the router. My systemkeeps failing to connect to the app, I can connect it after turning everything off and the router back on, then the next day it can not connect again. Both offer advantages - 5Ghz is faster with less range, while 2.4Ghz is markedly slower but with more range. The setting is on a page hidden on the home version.Navigate Advanced Settings > Log in > Broadband > InternetChange the /internet part of the address to /routingThis brings up a hidden page. Move and Roam do not connect to SonosNet so wiring a Boost wouldnt do anything that your Arc isnt doing at the moment. The default setting just adds a '-5' to the 5GHz network's name, which should do for most people. This brings up a hidden page. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. Do I need a WiFi 6E router to use WiFi 6E products. Set up BT Smart Hub 2 Set up Order and delivery Connect devices Top tips Select your connection One port Two port Modem (ONT) Unsure which connection you have? This wasnt an option for me however as my router isnt near any of the speakers. Named it the same as the BT WiFi and same password, so no need to reconnect a host of devices to a new network Sleepy Striker Contributor Jan 14, 2021 #15 monkeytassle said: It does but it doesn't. Try opening a browser and going to, If none of these reasons seem to explain why you're not seeing Smart Setup, it could be that you are using a device that's not compatible. Slide the two parts of the hubs plug together until they click into place. Been running flawlessly for 2weeks now since running the system in this set up. Although the simple light at the front of the Hub tells you at a glance if the internet connection's working, the Hub's bright lights can be annoying if you have the router on display, rather than tucked away in a cupboard. BT Smart Scan technology There are simple ways you can boost performance and get the best from your broadband. Switching Smart Setup on and off on the BT Smart Hub 2, Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. A Sonos spokesman said on the audio firm's community forum that it had been in touch with BT, who were "aware" of the issue that is affecting a wide range of devices. It never occurred to me that bridge mode would bypass the router section. Thanks for the explanation. I'll try and check later this week against a spare BT Business Hub 5 model. Download the My BT app to check your bill, test your speeds and activate your internet security products. 2.4GHz runs at least 30 Mbps, are you streaming five 4k UHD streams at the same time or something? Configure the modem for transparent bridge or modem only mode. Therefore, we can consider this issue closed. Available from the 27th of November, the Smart Hub 2 will form part of a new "Complete Wi-Fi" system, which allows BT customers to add extension discs to generate a stronger, more reliable. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . You can turn Smart Setup on or off in the Hub Manager. Systems that have a Sonos Move or Roam on them will also not be helped by this change, so disabling 5GHz would be best for those households. To view the router settings, go to http://192.168.1.254. After raising a complaint with BT I had yet to hear anything from BT. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. So the question remaining is does it actually work on a residential Smarthub? Use our hub light guide. Everything now works, so again it confirm the issue is with BT. Links to user manuals and other documents for BT Hubs for broadband. 30-09-2020 https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop, My Setup|ISPSparkLight| InternetCable 1000/50 CAX80 Modem Mode| Wifi RouterMK83+ (Router Mode) | and RBK853 (Router Mode) | SwitchesNG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30|NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700. Mode 1 gives you the best speed, but select Mode 2 or Mode 3 if you're having trouble with some devices connecting. After upgrading to BTs Fibre 900 the download speeds are so erratic I'm considering taking the BT Smart hub 2 out of the equation and using the Orbi as it probably should be to see if it helps. "This will be rolled out in waves due to the high number of BT Smart Hub 2 units in customers' homes, as well as making sure that the new firmware has no further issues and correctly resolves this problem.". Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. 4) Enter the Admin password. . The app then stopped working. We recommendthat you report this issue to BT with the following information: Devices connected to the 5GHz band are not able to communicate with devices connected to the 2.4GHz band and it appears the connections are being erroneously isolated.. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. I have written a Troubleshooting Sonos on WiFi article - and I think Ill now add the Local Network permissions and Private Addresses issues to that article as theydorelate. Microfilters: Why do you need them? I would still prefer to just hook my superior router . Xbox binary downloads, sure, I saw the difference there on a gigabit fiber connection, but video streaming should be fine. all fixed. Although a free Sonos Boost sounds like a great thing. If you're getting Smart Setup again on a device you've already set up, it may be that you have performed a factory reset on your BT Hub. I have never tried using just the modem section with a different router. 01-10-2020 30-09-2020 This will open the Hub Manager. ford fiesta mk7 hidden featuresSummary of Contents for SAGEMCOM CS 50001. On the Home Hub 5 you could only dim the lights, but with this router, you've got a lot more options: you can use the switch to turn the Hub light off; you can use the slider to set the brightness to 0% (which just turns the light off), 50% or 100%; or you can toggle the schedule on and select when you want the light to turn on and off. The steps are as follows: Step 1 Changing DNS Settings First make sure you are either connected via ethernet cable or WiFI to your BT Smart Hub. The difference between the two models I concluded was that one of the LAN sockets has been disconnected on the FTTP version and instead wired to this internal WAN interface. BT is offering firmware updates to those affected. Thanks (I think) but not really addressing the point that there are several clearly linked issues created by one or both the BT hub firmware change and the iOS upgrade designed to increase security and reduce tracking. The remaining functionality of the hub (routing, and wifi) is not used. This is caused by a bug in the BT Smart Hub 2's firmware (version V0.26.03.01286) which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa . Not sure which hub or router you're using? BT will be rolling out an update to all devices later this month. Page 1 welcome this is your wi- router guide setting up your wi- router Connect your bre box (the wall unit) to the red WAN port on your router using the cable . Make sure you've completed every step of Smart Setup. To be honest the whole process of connecting 9 speakers was far easier through the boost than when I used to set up directly through the router so long term itsmade the Sonos adding speakersprocess better. So first step is to go to a PC or a mobile device that has a web browser that's usable. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. (the macaddress is the same as the wifi router apart from a few letters.) Thread starter mike425; Start date Jan 29, 2019; 1; 2; Next. Its only when you connect direct to the Hub. So some transparency is needed so customers like myself know that this is a commonissue. To make this change click on Advanced Settings, Wireless. Your network name and password are on the back of your hub, your network will be called something like BT-XXYYXX. You'll find all your features and services in the "My Extras" section. 01-10-2020 Please try again in a few minutes. As 802.11ac only runs the faster speeds over the 5GHz network (the 2.4GHz part runs at old 802.11n speeds), you're potentially limiting the speed that your devices can connect to the network. The BBC is not responsible for the content of external sites. Once you reach the login step, you can select "Start Browsing" in the top right hand corner and this will release you from Smart Setup on the device you're using. 11:58 AM. I did this on a Deco mesh. User guides and manuals for BT Hubs Back User guides and manuals for BT Hubs Links to user manuals and other documents for BT Hubs for broadband. I shouldnt have to have 5Ghz permanently switched off. At least Ive got Sonos working now even though it is at the expense of 5ghz. I have disabled the bt fon and bt wifi to reduce my home network clutter. Seeing a different colour light? BT have advised me this a fix should be out this week. Re: BT smart hub - hidden bridge mode menu ? This means your Hub hasn't yet registered your device as completed. Enter the admin password. >. If at a later stage you want to find the features and services that you would have been offered during Smart Setup, you just need to log in to www.bt.com/mybt. BT's Home Hub 5 is similar to the other home hub's in terms of features and design. The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. Click a dropdown for your model of hub. I have raised a complaint with BT as MacBook works fine, but app does not. So I come back to my original question, having found this internal switch then how do you use it on a FTTC Smarthub 6 without access to the WAN? For help getting started with all your products and services, visit our welcome pages>, Coronavirus: Delivery, installations and repairs, BT Home Hub 5 - Information and troubleshooting guide. Understand rental and other basic charges, Enter the admin password. 6:41 AM. Depending on the Hub you're bridging to, you may need to enter your broadband connection details on your other router. Readthis thread with growing frustration as disabling the 5 GHz band really is not an option and waiting for BT to issue new firmware is too uncertain. Improve your network security Webinar 3/17 11AM PST, Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh, https://kb.netgear.com/30186/What-is-Double-NAT, https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT, https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point, https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop. Frame Size: 17 inch,19 inch or customer size. What's the least amount of exercise we can get away with? Turning off 5GhZ on the router is indeed a workaround but the WiFi speed was pathetically slow so this isnt a solution. To be honest whilst the Smarthub modem works perfectly competently, it is a bog standard device that can't be unlocked. No problem. This topic has been closed for further comments. Connect to the web management interface First, you need to connect to the router's web management page, so that you can change the settings that you want. This topic has been marked solved and closed to new posts due to inactivity. On your device search for your network and enter your password exactly as shown. Thanks. AP mode is preferred if you have a ISP modem/router that can't be bridged. 2) ClickWireless. 30-09-2020 It works on my Business Hub 6, in fact it's not even hidden. [9] It supports many of BT's services such as BT Fusion, BT Vision and BT Broadband Anywhere. Select Add Additional Network from the drop-down menu. (Not Business variant). One man said he could only connect his iPhone 11 to his Sonos speaker system when both were running on the slowest frequency. With the FTTC smart hub in bridge mode, it should behave just like any other DSL bridge modem (like the discontinued Openreach VDSL2 modems). - edited Insert the other end of the broadband cable into the Broadband socket on your hub. Check that you're connected to your Hub's network. I do not suggest purchasing a Boost to work around this issue if wiring other devices doesnt fix it for you. After upgrading to BTs Fibre 900 the download speeds are so erratic I'm considering taking the BT Smart hub 2 out of the equation and using the Orbi as it probably should be to see if it helps. How do I use my Smart Hub as a modem only? Baldrick1. 9:40 PM You may need to reboot your Sonos devices by powering them down for 30 seconds and powering them back up. https://kb.netgear.com/30186/What-is-Double-NAThttps://kb.netgear.com/30187/How-to-fix-issues-with-Double-NATCouple of options,1. Ive got a man from BT ringing me during the week so I will report back what happens. - edited Just turn off the wifi on the smart-hub and plug the master unit of the Mesh into a LAN Ethernet port on it. better. Does anyone know if a Sonos Boost would resolve the issue? (the macaddress is the same as the wifi router apart from a few letters. on Tenda Nova MW3 review: Cheap and cheerful mesh Wi-Fi, Sony WF-1000XM4: All-round audio excellence, Logitech Blue Sona: An excellent studio mic for podcasters, Philips 279C9 review: The complete package, Edifier WH950NB review: Comfy, capable and not too costly, Best webcam: HD and 4K cams from just 30, 1MORE Aero review: Spatial audio for the masses. This would be a double NAT (two router) condition which isn't recommended. Well update this post with any further newsas and when we receive it. Were aware of an issue affecting Sonos users with BT Smart Hub 2 routers that causes problems with connecting to players in a wireless configuration. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. It should appear as soon as you connect to the Hub and open a browser. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and. 8) Wait for your devices to reconnect. Steps taken from a post on the BT Community. We're aware of an issue affecting Sonos users with BT Smart Hub 2 routers that causes problems with connecting to players in a wireless configuration. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. Go to My Network. What is the difference between WiFi 6E and WiFi 6? 7h47. 00 dengfu e10 carbon fibre frame for bafang m600 m500 m510 motors add to cart $59. Click a dropdown for your model of Hub. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. BT's Smart Setup is one of the most annoying technologies to have ever been implemented and it persists to this very day. I could not find a hidden page called 'Routing' which may have offered the 'Bridging' option on a Home Hub 5A and Hub One. Yes, turning off 5ghz will also resolve the issue but my Wi-fi speeds went from 280mbps to around 60mbps so that to me wasnt a solution Id have been happy with. If you haven't done a factory reset, it may be that you didn't fully complete Smart Setup when you connected your device. Turn off 5ghz and install the boost followed byall speakers. 9:48 PM. Simply connect a 3rd party router to any LAN port on the hub. We'll send you an e-mail with instructions to reset your password. 1) Open a new web browser on a device connected to your Hub and type192.168.1.254in the address bar. This will take to a status screen. Look for the tab on the back of your hub. If there had been such a hidden 'Routing' page, I'm sure someone would have discovered it years ago. Rebooted Smart Hub and both my Sonos speakers and everything is back working (as is my scanner). Pretty obviously really if I look at an old BT modem. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Using the BT Hub Manager Thats great to here. Joyebikes Bafanag M510 M600 Full Suspension Carbon Fiber. Smart Setup only works on a Home Hub 4, Hub 5 and the BT Smart Hub when you connect to your Hub. In order to be able to do this more easily, I suggest taking regular opportunities to be mindful with your daily tasks and set aside a little time to carry out a meditation practice each day.There are many, many times when you need money for something but don't have it on hand. If you turn it off, we might think there is something wrong with the line. Bridge mode does appear to exist on the Smart Hub. At the bottom is a setting for Bridging. At the bottom is a setting for. it's dns-hosts - but you don't set the DNS lookup there it's under myNetwork/ip-address which I suspect has a different version for the home one. It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of the other hubs . Changing Wireless Modeto 2 didn't fix the problem. Change the Hub Gateway IP address to 192.168.2.1 If none of these reasons seem to explain why you're not seeing Smart Setup, it could be that you are using a device that's not compatible. Great. ie. Then plug one end of the grey broadband cable into the port marked Modem and the phone cable into the port marked Phone., Check if your Smart Hub light is solid blue, Try again later. You dont need to specifically mention Sonos devices when reporting this issue to BT as the information alone will be enough for them to recognize the issue youre facing. After trying to set bridge mode and saving (the save appears to hang) I eventually. Then you can use the Orbi router in Router mode.3. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. Connect the cable to the hubs power port, plug it into the wall and switch it on. Manage your account My download speeds are now too low to stream things on my Apple TV with 5ghz turned off so Ive had to turn it back on, and now of course my Roam is no longer showing up in the Sonos app. Enter the username and password for your BT Smart Hub 2 router. Cleverly, the security password is the same for both networks and can only be changed for both. Click a dropdown for your model of Hub. How do you change wifi settings or turn wifi off, where do you set IP or DHCP information.How do you setup port forwards or what does the port forward screen look like.An initial video on the BT Smart Hub 2:https://youtu.be/i-NVXmkCDEQHow to factory reset the BT Smart Hub 2:https://youtu.be/NcTLNIb5Q4Y All rights reserved. Simply connect a 3rd party router to any LAN port on the hub. The best broadband providers in the UK in 2023, Choosing the right microSD card for your device, How to watch the 2022-2023 Champions League anywhere online, BT Whole Home Wi-Fi: A fully featured mesh Wi-Fi system, iD Mobile review: Some bargains, but service could be better. The BT Home Hub 2.0 was a combined wireless router and phone. When the lights have stayed solid blue for two minutes, your hub is ready to go. You can find user manuals for other BT products at www.bt.com/producthelp>, BT Smart Hub 2 user guide - engineer install, BT Smart Hub 2 user guide - Fibre To The Home, BT Smart Hub 2 CE Declaration of Conformity, BT Smart Hub 2 power efficiency information, BT Complete Wi-Fi Disc power efficiency information, You'll need Adobe Reader to view PDF documents, BT Smart Hub (type A) Fibre to the cabinet (FTTC) user guide, BT Smart Hub (type B) Fibre to the cabinet (FTTC) user guide, BT Smart Hub (type A) Fibre to the premises (FTTP) user guide, BT Smart Hub (type A) CE Declaration of Conformity, BT Smart Hub (type B) CE Declaration of Conformity, 4G Mini Hub 2020 quick start guide (standard), 4G Mini Hub 2020 quick start guide(BT Halo), 4G Mini Hub 2020 Declaration of Conformity, 4G Mini Hub quick start guide for Standard, 4G Mini Hub quick start guide for BT Plus, BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity installed by an engineer) - please note that BT Infinity is now called Superfast Fibre, BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity you install yourself) - please note that BT Infinity is now called Superfast Fibre, BT Home Hub 5 (type A) CE Declaration of Conformity, BT Home Hub 5 (type B) CE Declaration of Conformity, BT Home Hub 4 (type A) CE Declaration of Conformity, BT Home Hub 4 (type B) CE Declaration of Conformity, BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), BT Home Hub 3 - BT Total Broadband getting started (self installed), BT Home Hub 3 - BT Total Broadband troubleshooting guide (self installed), BT Home Hub 3 - BT Total Broadband getting started (engineer installed), BT Home Hub 3 - BT Total Broadband troubleshooting guide (engineer installed), BT Home Hub 3 - BT Infinity getting started (2012-2013 version), BT Home Hub 3 - BT Infinity troubleshooting, BT Home Hub 3A - CE Declaration of Conformity, BT Home Hub 3B - CE Declaration of Conformity, BT Home Hub 2.0 user guide/ quick start guide, BT Home Hub 2.0 - BT Infinity welcome guide, BT Home Hub 2.0 - BT Infinity user guide/toubleshooting, BT Home Hub 2.0 Type A CE Declaration of Conformity, BT Home Hub 2.0 Type B CE Declaration of Conformity, BT Home Hub 2.0 Infinity CE Declaration of Conformity, BT Home Hub 1.5 user guide/ quick start guide, BT Home Hub 1.5 CE Declaration of Conformity, BT Home Hub 1.0 user guide/ quick start guide, BT Home Hub 1.0 CE Declaration of Conformity, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? It can only be a temporary solution as the BT Smart Hub 2 is an upgrade. Quite a long story how we got to the below but in short the way the issue was resolved for me was the below: Three other work colleagues (all with BT) have since done the above and all their systems are working ok now also. 1 user liked/thanked this post: Change the /internet part of the address to /routing. Did the Orbi need a full factory reset to fix any issues to get up and running again or was it smooth sailing? It looks like the 'Bridging' button simply does not work. If you have changed it and now forgotten it, you can use the. Will give this suggestion a try. If you want to exit, you'll need to do this on the login step of Smart Setup. Make sure that your computer is connected to the Smart Hub via Ethernet or wireless, and then open up a web browser. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Message 1 of 2 Ditto This 0 Kudos Accepted Solutions FURRYe38 Guru 2020-06-02 11:52 AM Just plug 3rd party router into the wall mounted Openreach fibre modem. Having switched off the 5GHz band I was immediately reconnected and I have lodged a complaint with BT. Smart hub 2 Hidden SSID I have a new hub. Users have found that a temporary fix appears to be forcing the Smart Hub 2 to operate on only one frequency. Clearly there is both and issue with BT and the Sonos app for iPhone on this. The initial problem with the router is that BT has used the same SSID network name for both the 2.4GHz and 5GHz networks. 8:32 AM How long will it take to get BT Broadband once I've ordered? Check out our other help articles. Solved! How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. I connected a laptop via ethernet into it. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. "I've been having the same problems and have been tearing my hair out," said BT forum member Rawberry. They also advised if you are connecting to things like BT discs then you won't be affected (links into the boost post above). No idea how 2.4GHz can be too slow for any video streaming. I have an update to share with you all regarding this issue. BT are indeed aware of this issue and are actively investigating and working to resolve it as quickly as possible. This WAN socket can be used with either a FTTP interface or a FTTC modem. It only fires up when you open a browser. Read about our approach to external linking. Just log in to. It won't work if you're connected to BT Wi-fi or via mobile data (on a smartphone, for example). 7:56 PM The setting is on a page hidden on the home version. Manage your hub, change your Wi-Fi settings and find out what your Plusnet router lights mean. Make sure you keep your hub on all the time. Connecting your computer to your broadband. Were sorry for any inconvenience caused.. Check which BT Hub you've got >, It only fires up when you open a browser. I saw another suggestion to disable the private address under Wi-fi on iOS and this has cured the problem for me whereas putting hub into wireless mode 2 and re-setting router made no difference. What I wonder is if the WAN on the FTTP model can be used to connect to a Router instead of setting up PPPoE on the Hub router section. I viewed pages 9100 through to 9150. TwoiPads, a Mac book and a surface pro didnt have the connection issues even when put inairplane mode or turned off and on. Users . It also has 4 Gigabit LAN ports. Along with the brand new router, the BT Smart Hub, come the same old problems that we've seen before. 9:11 AM 8:03 PM, Apologies if this has been posted previously, but I'm told the regular 'home' variant of the BT Smart hub version may have a hidden 'bridge' mode option, which is normally offered on the BT Business Smart Hub when you wish to use a 3rd party wifi router.