Report Job. We hope to have the chance to serve you again soon. Wine was good. Best Steak House in Worcester, MA | Ruth's Chris Steak House food & drink Our Story GIFT CARDS Private Events Promotions Order Now Reservation Worcester 508-492-0525 4 Mercantile Street, Worcester, MA 01608 Get Directions Set Location Open for Business Dine-in, takeout & delivery available. The kitchen was firing on all cylinders. Paul, manager, stopped by our table, and was receptive to our compliments on the staff - because they were amazing. It was uncomfortable. We were upset and at least one of the bartenders greeted us with a smile. We believe in treating our team like family and providing an environment where you can be yourself and grow professionally, while delivering . Ruth's Hospitality Group now operates about 150 steakhouses across the world, and also owns the Mitchell's Fish Market chain, which is mostly spread across the Midwest. So that we can work to make things right, please reply directly with your contact information, including your name and a phone number. And with people like Maren and Heather and Waleed on your staff, that is who you want representing! Ruth's Chris Steak House, which owns more than 100 locations across the country, is reportedly opening a restaurant in Mercantile Center this fall. He was dressed very nicely, but was not friendly and was not very organized. The food and service were excellent. You should definitely go here, but not cheap. Honestly, I will not be returning to this location. Steak was cooked perfectly and sides were delicious! Ruth's Chris Comes to Worcester and it's Fantastic! Greeted by Maren - so sweet, cheery and helpful with ordering. We'd like to learn more. We were excited when we heard of this location opening in Worcester, We usually travel to Providence to visit Flemings Steak House. I highly recommend it. Business Leaders of the Year & Hall of Fame Awards, Central Mass Manufacturing Summit & Awards. Our steaks are served sizzling in butter - specify extra butter or none. Ive been 3 x in 3 weeks and Im going again on the 13 th. The lobster bisque tasted like salty flour paste without a trace of lobster. Needless to say, we had our regular- shrimp cocktail, crab cakes, wedge salad, filet & lobster and au gratin potatoes. Another thing to keep in mind our reservation was for 4 PM. One of the best bread puddings I have ever tried., The NY strip held me back from giving this a 5 star, so underwhelmed by it, but everything else was above par including the service. Thank you for such a great dinner experience! 2023 Advance Local Media LLC. The atmosphere was great. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023Even though your first course arrived before your cocktails, we're glad to know that you enjoyed your evening with us. The Seared Ahi Tuna with cucumber and a mustard-beer sauce is amazing sushi quality and a great way to start. Merry Christmas! She was fantastic. Truly. They have a comfortable bar with excellent bartenders. WORCESTER, Mass. Founder Ruth believed the steakhouse experience shouldn't be intimidating. The lobster tail was so over cooked it wasn't edible. We both feel if we are to spend our hard earned money - we deserve the experience along with good food. The Filet Mignon was outstanding and give you plates that you eat off that are scorching hot (which I was warned 3 times and still managed to touch the plate --- brilliant.!) I would absolutely get the filet again. We had a few little hiccups in our service of the meal delivery. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. Price excludes tax and gratuity. The host left the menus on the table and said "your server will be right over". Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. First time and won't be last time. Ruth's Chris Steak House - WorcesterResponded on January 11, 2023World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so know you enjoyed your experience. Nothing associated with my waitress just the kitchen staff not able to keep up with the requests. The Worcester Ruth's Chris restaurant will be located at 4 Mercantile . Ruth's Chris Steak House - WorcesterResponded on February 16, 2023Thanks for joining us for Valentines Day. Im a big Ruths Chris fan and frequent Boston often for personal and work events. Unfortunately after this experience not sure if its worthwhile very disappointed. I have tattoo's, nothing against it - just not the place to show it off. Ruth's Chris Steak House. Below, please find related information to help you with your job search. ABOUT YOUR STEAK: Ruth's Chris specializes in the finest custom-aged Midwestern beef. Report Job. Backs Charter School Reform After BESE Board Vote, Local Food Banks Prep As Pandemic Food Benefits End In MA, Charter Audit, Millionaire Tax Plan, Toddler Taken: Patch Top Stories, New Worcester Law On Developer Tax Breaks Likely: Councilors, State Auditor Will Examine Worcester Charter School, OSV Ties. Ruth's Chris Steak House - WorcesterResponded on February 9, 2023We are glad to know that you enjoyed your meal. Seriously good. One of the managers, Paul, stopped by various tables to make sure all was going well. The experience last night was just ok. Our server was very friendly and polite, but overall service poor. But only one person at the front door???? Location is good and parking at night was only $3. Again very disappointing. This is an area of town that has really been built up. Good experience though, and it was a special occassion. Our privacy policy, To ensure the best experience on our website, articles cannot be read without allowing cookies. Rombauer Vineyards has beenproducing distinctive, fruit-driven wine for more than 40 years. The restaurants opening has been anticipated since it was announced in August of 2019. Check Switch to pickup About Reviews APPETIZERS SOUPS & SALADS STEAKS & CHOPS SEAFOOD & SPECIALTIES BURGERS & SANDWICHES VEGETARIAN SHAREABLE SIDES DESSERTS BEVERAGES KIDS MENU Thanks for choosing us for your birthday celebration. Manager was great, we were compensated for it. We Bartender, Restaurant, Guest Report this job Apply Bartender Found in: Jooble US - 6 days ago Olive Garden Worcester, MA The content of this material is not all-inclusive but is for informational purposes only. YouTubes privacy policy is available here and YouTubes terms of service is available here. Food was delicious but the service was subpar. We remain excited about our opportunities to grow and evolve the iconic Ruths Chris Steak House Brand, Cheryl Henry, president and CEO of Ruths Hospitality Group Inc., said in a statement. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. From Business: Family Owned Restaurant & Pub - Since 1977 Serving the best of American style foods - roasted meats, burgers, steaks, seafood, sandwiches and daily specials.. Get more local news delivered. Due to our new system upgrade, we are requesting all existing users to update their password. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. Restaurant, Kitchen Helper. With 5 bartenders on - this was crazy!!! of their national reputation so we agreed to try it. The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. The other party was large and loud. Couldnt recommend more. Waitress was amazing. We suspected that the party of businessmen near us seemed more promising to the servers, TIP-wise. VERY HIGHLY RECOMMENDEDMore, To start, I ordered the Cesear Salad which had fresh parmagian cheese, and the dressing was excellent. I wouldn't bother wasting your money. The waiter seemed inexperienced but very nice and tried hard. Adding Chateaubriand to the menu was a pleasant surprise and we enjoyed it immensely. Ruth's Chris Steak House -- which has delayed its opening for about a year and a half due to the COVID-19 pandemic -- will open in July and accommodate 285 people, including an outdoor patio dining area for up to 40 guests. Not what you expect in a fine dining restaurant. for my anniversary! It is too bad, but this location of Ruth''s Steak house does not meet up to the standard of fine dining. I would absolutely get the filet again. The service was very friendly, but erratic. My filet was cooked perfect and tasted wonderful. to our waiter, Sean, who was professional but fun and spot on with everything, and the manager Paul, who was overseeing everything and everyone and honestly went above and beyond. As to the foodit was nothing short of fabulous. Service by Heather was even better. Paired with Rombauer Zinfandel . My husbands soup came after main course. Wine was good. The restaurant was first announced in 2019, but the pandemic and construction delays repeatedly pushed back its opening. Employer est. Ruth's Chris Steak House - Worcester offers takeout which you can order by calling the restaurant at (508) 492-0525. The content of this material is not all-inclusive but is for informational purposes only. The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. I've dined at numerous Ruth's Chris restaurants over the years, with very positive dining experiences. Big disappointment. We went to RC for my daughters birthday and left with very mixed feelings. Thank you! The appetizers were undercooked, extremely small portions for the cost and my childrens fries with their steaks were also a very small portion. Guests flock to our 150 locations around the world for high-quality steaks served in our signature fashion, sizzling on 500-degree plates, an award-winning wine list, and hospitality that is second to none. We had a 5 star visit and would highly recommend the location in Worcester! I wouldn't bother wasting your money. What a mess. is a 40 oz bone in steak, one side is the Filet Mignon and the other is the New York Strip. Had chef redo it but it fell short, steak was once again cooked well done. We wont be going back. Guest satisfaction is of the utmost importance to us. Management needs to step up big time!! We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. A server walked by to the other table twice and never said a word. We look forward to welcoming new guests, as well as those who are already familiar with and passionate about our brand.. My baileys and coffee - coffee was not fresh and I could tell it had been sitting for a while. The 11 oz Filet Mignon melted in your mouth, cooked perfectly medium rare. Worcester Sen. Ruth's Chris Steak House - WorcesterResponded on February 9, 2023We appreciate you writing about your recent visit with us. Ruth's Chris Steak House - WorcesterResponded 3 days agoThank you for the review. Very plain. We had to ask for bread and butter, my husband's drink refill and for the check. We suspected that the party of businessmen near us seemed more promising to the servers, TIP-wise. We appreciate your taking the time to leave a review, and we hope to be able to serve you again. While we are happy to hear you enjoyed your meal, we are concerned to hear about your long wait as we never want our guests to leave disappointed. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. (There were plenty of tables available in each dining room), Not a usual Ruth Chris experience. Even after a fire forced her to move the original Chris Steak House, her enthusiasm and perseverance helped her dream take flight - this time, with her own name on the door: Ruth's Chris Steak House. It was a simple coke yes but that should not happen. Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. The rest of the team with her was terrific. I saw one server and the host was groomed, not so much for the rest. The company did not say where in Worcester the new restaurant will be located, but Mass Foodies reported the steak house is preparing for a fall opening in Mercantile Center. Make a reservation Treat Yourself to an Everyday Celebration Since 1965, we've stuck to the same recipe for success that was created by our founder, Ruth Fertel: perfect steaks, warm hospitality, and good times that never stop rolling. Ruth's Chris Steak House in Worcester serves the finest USDA Prime beef available, broiled at 1,800 and served on 500 plates, so your steak stays hot, juicy and delicious from first bite to last. Would you please contact via private message and share more about your experience? Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes . Ruth's Chris Steak House is also on schedule to open in the fall of 2022. Very quiet Monday (only one other party in the dining room) and still seemed like it took too long for plates to be cleared and water to be refilled. The Worcester location is over 8,000 square-feet, and features three main dining rooms, including one set aside for business meetings and another for private functions. Learn more Jobs We were not able to detect your location. The steaks were perfect, but my wifes crab cake was an underwhelming presentation. First name. Thank you. Maren our waitress was fabulous! Ruth's Chris Steak House is an Equal Opportunity Employer. The host left the menus on the table and said "your server will be right over". Full job description available here: Ruth's Chris | Server Assistant (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. Worcester, MA. No one greeted us at the front desk for over 5 minutes. Food. Holiday Inn Express Worcester Downtown, an IHG Hotel, The Hanover Theatre and Conservatory for the Performing Arts. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. As part of the pre-opening. Our reservation was for 5:30pm, and the restaurant was about 25% full. Next time we go in, were sitting at the bar and requesting Stephanie. MonThu, Sun 4:00 pm9:30 pm If you're interested in joining a hospitality team committed to excellence and hungry to grow, with a desire to win and an unwavering commitment to its. Made many mistakes. When we go again and we will, I will ask for her! Low key. One of the managers, Paul, stopped by various tables to make sure all was going well. After another 3-4 minutes he brought us over to a table in a room dedicated to small gatherings and there was already a party of 12 in the room. Worcester is lucky to have a Ruth's Chris in town! Patrick was our server and he was outstanding! Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. A food runner came over to us with a to-go bag and said "Did you order this? View the menu and reserve your spot. Hope to see you again soon. "Ruth's Chris Comes to Worcester. He didn't clear the other two settings at our table. We appreciate your taking the time to leave a review, and we hope to be able to serve you again. A representative from Ruth's Chris appeared in front of the Worcester License Commission on Thursday morning to obtain a common victualer license and an alcohol license for indoor and outdoor dining. Founded in 1965 by Ruth Fertel, Ruth's Chris Steak House continues to redefine and set the bar high for steak houses. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. Thats it. Our waitress Jennessa was fantastic! Ruth's Chris Steak House Worcester General Manager Matt Williams and RVP Brian Nelson hold a donation check for the Worcester County Food Bank. VERY HIGHLY RECOMMENDEDMore, I've long wondered why a high-end steak house hadn't opened in Worcester. Service was great. 4 Mercantile Street, Worcester, MA 01608 Ruth's Chris Steak House is a popular restaurant chain that originated in New Orleans. We are glad to know that you enjoyed your meal. Service was better this round. We told him the name that the reservation was under. Brought salads out with entrees. Ruth's Chris Steak House has an expected opening of fall 2022, "maybe sooner," Norton said. Also ordered a baked potato, which is enough for two people, comes with real bacon bits, sour cream and butter. MonFri, Sun 4:00 pm6:00 pm, https://www.ruthschris.com/restaurant-locations/worcester/, Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Wine, Reviews can only be made by diners who have eaten at this restaurant. Otherwise, the food and drinks were good, but not as great as when they first opened. The story of the restaurant's growth is an extraordinary one, courtesy of the talent and vision of Ruth Fertel. However, there was no good reason for a delay of ten minutes for three of our party to get their desserts after four of us had been served ours. Kudos to the staff and management team for their dedication and hard work not easy to do! was an empty desk and no one said one thing to us - including the servers walking by. Don't worry, we can still help! The icing on the cake is this was for my wifes birthday. Very plain. The host came over and said "hello". All rights reserved (About Us). Further back, I understand, there are a couple of private rooms that can seat up to 60. Ruth's Chris Steak House is having some fun as they prepare for a fall opening in downtown Worcester. Thanks for the great review! The front room is the main dining room, with several comfortable booths. I've been to Del Frisco's multiple times. We felt so cared for, on Christmas Eve.