Id be interested to hear about your experience with Smart Meters later. If interested please respond here and I'll get in touch with you. I am also astounded that BG do not support the Feed In circuit capability. For help with changing to or from prepayment, read our guide toprepayment meters. Make sure you submit manual readings while the issue is ongoing to make sure your bills are accurate. The Pipit home screen will show an Estimated Bill cost for each supply. Pairing replacement energy monitor with smart meter ASK TONY: A meter farce left me smarting over a 753 energy bill The supplier can do some things remotely but if that doesn't work then an engineer visit will be required. Prefer to Pay As You Go? Submitted by Gordont67 (not verified) on Thu, 06/11/2014 - 17:08. Permit authorised third parties to provide services to consumers once they have granted permission to use their data, offering new routes for consumers to receive energy services and advice on how to reduce their energy usage. BG tell me it can take up to a month. Paired with another app called parrarel space It allows you then to examine traffic of an individual app to see all of its network requests and responses, even the Https ones. Press and hold the reset button for about 10 seconds. For the benefit of those unaware the following is how access to Smart meters works in the UK. It strikes me that most energy suppliers are fitting GEO TRIO II IHDs, and most seem to come with the WIFI module So the data passed over ZIGBEE from the meters to the IHD can be accessed over your home WIFI network from the IHD ( and not the meter network). The gas meter in your pictures looks remarkably the same as the ones here. Interested but not yet an OVO member? I do not have one. Smart Meter UK - Build an app / device handler for api? Yes, smart meters are as accurate as traditional gas and electricity meters. 1. OVO member but not got a smart meter yet? 13months down the line does seem a bit crazy!! Most smart meters have a button to illuminate the digital display so you can read the numbers. Tantalisingly, on the back of the ecoMeter In Home Display (IHD) supplied with my smart meters, it reads: Zigbee Certified product (Energy). Basically only permitting the Electricity Meter, Gas Meter and In Home Display. The meters themselves upload data via the DCC network to the energy providers, this enables accurate billing without the need for onsite meter reading. More information about the G370 can be found here:http://www.landisgyr.co.uk/product/g370-zigbee-smart-ultrasonic-gas-meter/. Devices connected locally to the HAN to allow consumers to access their smart metering data are referred to generically as CADs [Consumer Access Devices]. the neighbours). My energy supplier isn't getting meter readings from my smart meter, My smart meter's in-home display is not working, My smart meter is not working after I switched supplier. Can I also ask how you figured out all these API endpoints? It would be both legal and technically possible for a CAD to provide local data access. OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. If it can't resolve the issue remotely, it should send someone round to take a look. First, find the reset button on the back of the monitor. British gas smart meter pairing pin Its easy to upgrade to our smart Pay As You Go meters. Some in-home displays show your meter readings. This was the most common problem experienced in the last 12 months by those with smart meters on our Which? Page 5 4 easy steps to install 3. Indeed it would be good if BG could put a system in place where additional trusted MAC(s) could be added to the HAN controller. I hope one day in the future the smart meters HAN may be opened up but for now, despite of my fight to get them installed, the only people who are benefiting from my Smart Meters is British Gas. I have started off the blog with this initial post on my experience getting zigbee smart meters installed from British Gas. If you've had your in-home display for less than 12 months and it has broken, your supplier should replace it free of charge. Our performance against target can be broken down as follows: 1. This would be much more easy to secure and given that is software based on a central server much easier to update should they find holes with it. Indeed it did take a while (3 months in fact for me) to start seeing the meter readings from my Smart Meters to start appearing my account Online and iPhone App. A hub is installed with your smart meter (often built into the meter) to do this. Start by making a formal complaint to the provider itself, and if the issue isnt resolved after eight weeks, you can take your complaint to the energy ombudsman. Apologiesthis is a bit late but are you still looking for trialists? British Gas criticised over smart meter display failures My BG IHM has lost contact with the Gas and Elec Smart meters. If your meters are outside or far away from the display, ask your energy supplier for advice. Or is this something which Landis+Gyr may later be able to enable? For security reasons, software in the communications hub (the HAN coordinator) will prevent CADs from updating any data in smart metering equipment or from executing any functional capabilities of a smart meter. Forum has moved to: https://community.openenergymonitor.org. However all we really want is access to the data, and that doesn't have to come by zigby. I think their design is such that these interfaces are non-contact in that no electrical contact is made between the meters and the monitoring device (i.e it is via light) making them safe for Gas [3]. Really hindering the usefulness of this. One of them tweeted that their new meter which replaced a faulty one showed that the household was using 101,197.32 . But if your smart meter stops working in smart mode, youll need to take manual meter readings again. There are promises of an iPhone app but even this will only get the stats from British Gas's servers (rather than directly from the meters in my house). Thank you for these useful links. Connect member panel when we asked them in December 2022. For the most up-to date usage data, wed recommend setting your meters to send us a reading every half an hour (reach out to theSupport Teamif youd like us to update your reading schedule) and checking out theusage graphson youronline accountor OVO app (download forAndroidoriOS). The figures can be toggles between kWh, s and CO2 values. In theory, most of them should have been connected by the end of 2022. PDF Pipit 500 - Comprehensive details about UK Electricity and Gas Smart Has anyone had any success yet? Very similar installation experience, right down the many weeks of delay getting gas meter changed due to engineer being unable to register the gas meter at the same time as the electric on first attempt. To disable the Wi-Fi connection for your black IHD3. had chat session to BG, this time they hadnt clue what I was talking about But eventually agreed to send an Engineer to fit a new TRIO smart meter Which is where I started 2 weeks ago !!! Unfortunately not! A limit in the number of devices being based on Mac addresses, how security keys are handled. So you shouldn't need to take smart meter readings. The DCC says its working with energy suppliers to do this. I guess that probably wont work as the Raspberry Pi wont have the correct encryption keys.. Check if your in-home display has a flat battery or is unplugged. This figure doesnt necessarily reset when you set-up a new account. Ah ok, that was there to make sure nobody else could use my glitch instance - its the token that is generated when smartthings auths. I am starting a new blog on my quest to find out which standard is the future of Home AutomationZigbee or Z-wave (or neither). I can get electricityand gasusage in kwh for the previous day from it, but otherwise it's just bar charts. The G370 and E470 do both have an optical probe (IEC1107)interfaces. So even if someone did managed to connect a device to their HAN it would only work up-until the point where the keys are changed. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. It is still showing the previous owners value of usage for gas and electric. The organisation which runs the smart meter wireless network (the DCC) says that almost all of the dormant meters it can identify and upgrade are now connected. What is a vend code and pin code for my Pipit In-Home Display (IHD Thanks again for the comment. Solar panel owners already have a PV-generation meter that tells them how much electricity their system is generating. Edward Stanley - Can you help with a smart meter enquiry? | Facebook If your home is particularly large, or your in-home display is some distance from the smart meter, you are more likely to have problems. The communications hub will be required to support the linking of . Smart Meter UK - Build an app / device handler for api? It has been proved already that most people with smart meters reduce their consumption. 3 Ways to Connect Your Nintendo 3DS to a Monitor, 3 Ways to Hide Your Monitor When Youre Not Using It. I can't really grumble as it is better than what I had with the dumb meters but I am not sure how the older generation will get on with it if even I struggle. The IHD gives you most of the data you most people need although in non consumable way. Suppliers sometimes install prepayment meters for customers who are in debt. Some companies can operate first-generation smart meters from rival suppliers, even if they havent been connected to the central wireless network yet. Our prepayment customers are some of the most in need right now. In order to restore the pairing process, it may also be necessary to identify and enter the following information: 1. I'm really interested in the potential for OEM to connect to Smart Meters and was wondering if anyone on this thread had updates on the technical aspects, or succeeded in convincing their supplier to allow access to a third party gateway or new on the legal side? Amazon, Amazon Logo, & The Amazon supply Logo Are Trademarks Of Amazon.com, Inc. Or Its Affiliates. That is why the Department of Information Technology,Taipei City government established the "Taipei Smart City . Would I be able to access it via USB? USB Kaifa Dutch Smart Meter DSMR P1 FTDI ft232r USB TTL: Amazon.co.uk: https://rainforestautomation.com/rfa-z114-eagle-200-utility/, Not all energy providers offer CAD devices, Almost no CAD makers sell direct to home owners, only one sells direct - Hildebrand, Historically, energy providers have been unhelpful in allowing you to link your own CAD, None, zero, CAD devices available in the UK provide local data access, they, And of course each brand of CAD will have its own unique API, Cloud maker server API to your app running in Smartthings cloud, Your app to Smartthings client app on your phone. Once you have smart meters, youll find it easier to control the amount of energy you use by setting energy budgets which will help you lower your bills. Anyhow, a number of months later I am now here with a shiny new pair of meters! The meters themselves upload data via the DCC network to the energy providers, this enables accurate billing without the need for onsite meter reading. And my WIFI is via a TP-LINK box running as a WIFI extender through two consumer units to BT router, ds_Communications_Hub.pdf (trilliantinc.com), Which seems to confirm what you said but also says the TRILLANT Hub supports multiple IHD s which may be useful, The bit about Commissioned by Hand Held terminal means I probably do need an engineer. So, in the UK it is not possible to link directly via Zigbee to the smart meter, I do not know for sure but I suspect UK smart meters also do not have the serial port mentioned above. But over time I hope that more features and benefits may be unveiled. This is not too different from what Banks and Credit Cards already do in that they let you download your transactions into CSV files you can then import to Excel. This should solve the problem for the majority of smart meters that have stopped working. Imagine if a security vulnerability is found that exposes your smart meters to a hacker? I am sure, in time, it will come (hope). This should have happened by the end of 2022, though were aware that some smart meters remain unconnected. Even when the engineer was at my house, the pairing was triggered remotely via his handheld device. In the Netherlands those smartmeters(electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. Indeed, I totally agree and concluded this post noting that the security concerns may (and should) take precedence over open data. He got it sorted after about 20 minutes but it make you wonder if there is some sort of inherent problem with the G370's. If you are changing to a new supplier, ask them whether they will be able to get automatic meter readings from your smart meter. The hub certainly looks busy with 3 little flashing LEDs constantly flickering away. Note: As mentioned earlier your smart meter uploads data via the DCC to your energy provider. If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: If you have any problems resetting your monitor, you can contact British Gas customer service for help. Jim. The electricity one works perfectly sending all my data onto the little monitor and submitting meter readings no problem. As you say an export to CSV facility would be great. Some people have complained about the impact of smart meters on their health, in particular those suffering from electromagnetic sensitivity or electromagnetic hypersensitivity. They may ask you to dismantle the cupboard or move other obstacles to reach the meter. Registered in England. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. More information about the P450 can be found on the Landis Website :http://www.landisgyr.co.uk/product/landisgyr-p450-ecometer/, A user guide from British Gas can also be found here:http://www.britishgas.co.uk/content/dam/british-gas/documents/ph3-QuickUserGuide_printversion.pdf. British Gas is a signatory to the SMICoP - REC Portalwhich has been approved by Ofgem. This is a quick overview of the new Energy Monitor & t. All Rights Reserved. Out of interest, which facts in this post are erroneous relating to the security of the Trilliants hub? I'm very interested in hearing how you got yours sorted! about, plus tips on how to solve them. from both the Gas and Electricity meters and transmits them to the British Gas mother ship (Head End?) The ZigBee smart energy profile requires this because the data being exchanged is quite sensitive and private. More information about the E470 can be found here:http://www.landisgyr.co.uk/product/landisgyr-e470-zigbee-smart-electricity-meter/. At least I know I am not the only person to eperience the Gas meter registration failure.. BG sent a second engineerto tried again, dongle into and out of his smartpad, deregistered, re-registered, tried a new Gas G370 meter he had with him but just the same problem so the put the origial item back in, then they tried again and again and then finally . Believe me, Id like the same for myself and our own deployment of smart meters where I live! British Gas documentation on the new IHD refers to the WIFI connection so I dont see why they should block it but Ill find out in a few weeks, I havent tried to run your app yet but Ive been trying to login to their API via Curl and all I can get back is 403 Forbidden. Interesting post Nice to see the point of view from a commodity consumer! If you configure everything else first, connect smartthings and then look in the log you will see an error with the token in, then you can add to the env variables. In the Netherlands those smartmeters (electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. How to re-pair a British Gas (Geo) In House Monitor (IHM). But you don't need to send it on or before the 30th September. Sadly there are a number of problems here. Smart City is an important economically strategic blueprint for a country's economic transformation and upgrade. Press and hold the reset button for about 10 seconds. Connecting to your smart meter Whenever your IHD is switched on, the screen will show the words Connecting to smart meterWhich may take around five minutes. I have been testing a pre-production Zigbee SEP 1.1 gateway that purports to solve this problem, ie to give you access to your data. The "Advanced Settings - Pairing" option requests an Installer PIN. Hello James, thanks for sharing your blog post and sorry that I must have missed it the first time! So I managed to pick up a new one on E-baysupplied by a different energy company. Just be patient, the energy industry might be moving slowly, but its moving nonetheless . They wont stop your solar panels working and generating electricity and youll be able to tell your energy supplier exactly how many kilowatt hours (kWh) of electricity youre sending to the grid. Get Smart and you could startsaving. I am a little disappointed that I can not use Zigbee to access my energy usage from the smart meters, especially considering this is one of the larger selling points of smart meters, I hope that this will be a future phase to British Gass plans. The most common reason for the initial failure is that a service request sometimes "times out". Ive been able to adapt this to integrate this now into my Openhab setup via a simple python script. Smart Metering Equipment Technical Specifications, http://www.rotwang.co.uk/projects/meter.html, http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/, https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363, http://www.in-home-displays.co.uk/smarthub.html. The type you have depends mainly on when you had it fitted. Hi 2019 and still not able to access the data. I would like to combine the meter data with the individual appliance monitors (IAMs) that I have on various domesticappliances. Relax in our contemporary spacious rooms and sleep well on plush mattresses. Weve worked across the energy industry and with the Royal National Institute of Blind People (RNIB)to develop an accessible in-home display for customers who are blind or partially sighted.To find out more about the accessible in-home display and check if we are able to offer you one, please chat to one of our agentshere. Apparently with no moving parts this new meter is certainly quieter than our old meter. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. You might need to submit readings manually to ensure youre billed accurately while problems are resolved. Luckily British Gas can remotely switch itoff so we can always go back to dumb meters if all hail breaks loose. Final point. I was fortunate to be able to speak to one of the engineers in British Gass smart meter team and he explained some of the security restrictions to me: In absence of being able to collect stats via Zigbee, British Gas are apparently trialling a Virtual IHD, a smartphone app which will display energy usage echoing those on the ecoMeter. A CAD (Consumer Access Device) would need to be allowed in, allowed to join the zigbee network in a secure way. Submitting a meter read before the Energy Price Guarantee starts on . Can I ask if this is still working for you? By the end of the roll-out, 99.25% of Great Britain will be covered by the network these meters use. 1st October helps us keep your bill accurate. Attach the sensor Identify the live mains cable going into Insert and twist clockwise to clip the pins your electricity meter (it will be brown, red to the . More information can be found here:http://trilliantinc.com/library-files/datasheets/ds_Communications_Hub.pdf. As well as being unable to read your smart meters, your new energy firm probably wont be able to send the pricing information about your new tariff to your in-home display. Perhaps the solution for thedata problem is for British Gas to develop an API to allow customers to download their own data. Despite the smart meter and the desktop display showing the feed in circuit option in the menu, it appears this will never be supported by BG. Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. Your meter should become smart again once it is connected to the central wireless network so your supplier can read it. Second-generation meters are what you should get if you have them installed now. However, there seems to be one big difference between the UK and the NL and that is that 'our' smartmeters are mandatory equipped with a so calledP1-port, which is customer readable. To me this would make it even easier for me to get hold of as I wouldn't need any other devices in the home to connect to the meter. I am glad you found this blog of interest. The gas meter was installed as promised on 22 Jan. Solving smart meter issues | Octopus Energy British Gas have considered the option of adding further MAC addresses for additional Zigbee devices, but there were security concerns that hubs may accidentally (or maliciously) be linked to incorrect smart meters (i.e. It would be interesting to write (old school pen and paper style) to British Gas enclosing and quoting this section of the document to see what their response may be I may just do it. My only thought is trying to decompile the Android app or something. Many months have now passed and BG have has to revert my meters back to standardmeters (same physical meters just in 'dumb' mode)as they can't get the Trilliant hub working. The first item in the environment variables is token and Im not sure what to put in there. I used soapui, not sure if anything changed since I last tried but it should work. I found your blog very interesting. Please watch: "How to inflate air sofa" https://www.youtube.com/watch?v=wzOJ_kgRup0-~-~~-~~~-~~-~-Quick overview of the British Gas Smart energy reader.TubeB. If you have a first-generation British Gas smart meter (SMETS1), it may lose its network connection if you switch to a different supplier. Do cheap thermals keep you as warm as pricier ones? If youd like to join in, please sign in or register. . The first port of call is to check the smart meter portal provided by our Adaptor, TMA. British Gas Smart Energy Experts undergo 12 months of rigorous training, so well fit your smart meters to highstandards. I recently switched back to british gas using the MSE Energy Club referral as they are now the cheapest option for me with my usage. Smart metering | Smart Energy for small businesses - British Gas Lite -Book today! Unfortunately the gas one hasn't managed to connect and provide me with the information I wanted hence why I agreed to have them installed in the first place. Not all services are available to all customers at the current time. Thanks for this. Need help to reset smart monitor help please. If your smart meter cant be upgraded, it will need to be replaced with a second-generation meter. In fact my FIT payment will be receivedby cheque (how last century?). It is a shame but I am actually starting to find my smart meters more restrictive than their older dumb analog cousins. Having said that the current setup is by no means unbreakable so we will have to see how long it lasts. I have British Gas booked up to come round and replace my meters (again!) No, we install smart meters at no extra cost to you as part of the national smart meter rollout. I am afraid I have no idea what the engineer did to get the Gas Meter working. Whether travelling for business or leisure, you are conveniently located in a well-connected location to explore modern and historic Taipei. And of course its also incomplete since there are other security measures that you wouldnt know about! This should work with a fair number of energy providers. Smart Meter Problems And How To Solve Them - Which? I contacted the British Gas to ask whether it would be possible, unfortunately, it would seem, this is not possible due to a number of security restrictions which have been put in place on British Gass Phase 3 smart meter setup. You didnt and thats fine, but since most people do its still worth doing. If they want to encourage us to use less energy then they need to work with others in the technology industry to make it happen. I have not read it all yet, but the section you have pointed out (4.4) does look promising! If you are affected, your smart meter should become smart again in future. Thanks, Switch it off for a minute or 2, then switch it back on again. The smart meters send it to the electric companies servers over a 3G connection. However in November 2022, energy regulator Ofgem wrote to all UK energy suppliers saying that it had heard reports of this process happening unfairly and without reasonable notice. Maybe the focus should be on pressuring the companies to provide web access to the data? How To Reset Your British Gas Smart Meter Monitor BMU The hub would then receive the required info (via its backhaul connection on cellular networks) to allow that particular device in, exchange security keys and establish a secure connection to the HAN (Home Area Network).